Support and wellbeing
Student Services Centre
Visit the Student Services Centre to access careers advice and information about part-time work, fee and accommodation payments, new or replacement ID cards, visa and immigration support and much more. Our experienced and helpful staff are available Monday to Friday and can be contacted on: firstname.lastname@example.org.
Supporting your wellbeing
The Wellbeing Service offers a range of therapeutic sessions to support you to thrive whilst at university, including self-help resources, counselling and yoga. These can be individual or group based, live or pre-recorded.
Student finance advice and managing your money
If you have concerns about managing your money, trained advisers can help you consider your options that are available for you. The Student Welfare Service is available to support if you are experiencing financial difficulties. This may include accessing additional money from the hardship fund, looking at budgeting or external funding options.
Specific financial support is available for UK students if you have a disability or long-term health condition or if you are a young carer, care leaver, estranged student, mature student, asylum seeker or refugee. There are also a number of bursaries and scholarships available.
Report and Support
The Standing Together Team works to tackle unacceptable behaviours and provides support if you have been affected by them. The Team can support you with their reporting and support options and will help coordinate any support you may need.
Managing your studies alongside your student life can be challenging and so the AccessAbility Centre offers a range of services to all students who have specific learning difficulties, such as dyslexia, disabilities or long-term conditions, including mental health, which have a substantial day-to-day impact on their studies. They can also assist with your Disabled Students’ Allowance application and talk with your department about any of your concerns or support that you need.
The Students' Union has a transitions toolkit, which helps you to settle into university life. It covers starting university, study skills, and managing your wellbeing and finances. The Students' Union Advice Service provides free, confidential support and signposting that you might need to adjust, advance and achieve during your studies. This includes academic, accommodation or personal problems.
We'll also match you up with a peer mentor: someone from the second or third year, who is studying a subject similar to you, to welcome you to the University and provide informal advice.
Career Development Service
The Career Development Service offers friendly and tailored one-to-one support to help you identify, discuss and explore career options, write effective CVs and applications, and ace interviews and assessment centres. You can also access a variety of helpful workshops ranging from industry and employer insights to opportunities to practice interviews, psychometric tests and assessment centres.
David Wilson Library
Our library, whilst subject to social distancing rules, will be open to support your studies.
You can also take advantage of our digital library, which has access to more than 800,000 e-books, and our enquiry service and student support provide further virtual support. Your module resources will also link straight through to the appropriate digital resources via an electronic reading list system, making it easy for you to access your reading materials
Spiritual and religious wellbeing
You will always find a welcome at the Gatehouse Chaplaincy Centre (opposite Entrance 2, Mayor’s Walk). Our team of Chaplains offer support and encouragement to everyone, of all faiths and none, through advice, pastoral care and hospitality. We have information about places of worship and contacts with Leicester’s various faith communities. Find out more on the Chaplaincy website or contact us with any questions.
Register with a local doctor
We recommend that you register with a doctor (General Practitioner) in Leicester during your time here – particularly if you have a pre-existing health condition or if you have missed your vaccinations for measles, mumps and rubella, or meningitis. We work closely with Victoria Park Health Centre, and many of our students register there as it is right next to campus. Other doctors can be found on NHS Choices.
The University has a nursery on campus providing weekday care for children aged six months to five years.