Microsoft global outage: University update
Update at 12.15pm
We can see signs of further improvement with some users now seeing access to email and messages restored, but this may not yet be the case for everyone and Microsoft have not indicated services in Europe have returned to normal yet.
Outlook and Copilot affected, but teaching should continue as normal and academic promotion deadline is extended.
You may be experiencing disruption to Outlook as a result of a global Microsoft outage, as reported on BBC News.
Digital Services are working to investigate the impact at the University, and we will be providing updates on this page througout the day.
As far as we're aware, Teams and SharePoint seem to be working.
Summary of impact at UoL
Affected (down or significantly degraded):
- Email (Exchange Online and Outlook) is down
- M365 Copilot (and ordinary Copilot) is also down
Working:
- Teams
- SharePoint (MyWorkspace intranet)
- OneDrive
Specific functionality in working services that depends on those that are down (setting up Teams meetings for example depends on Exchange Online) will not be working.
Cloud services that depend on MS authentication - Blackboard, Pantopto, Turnitin for education are are all operating as normal and are not affected.
Teaching should continue as normal.
PCs on campus are working as normal.
Given the disruptions to email, the deadline for colleagues wishing to submit their application for academic promotion has been extended to midday Monday 16 November.