Professional Services

External Relations Division

We are the External Relations Division (ERD). We are responsible for enhancing the University's profile and reputation, meeting our student recruitment and fundraising targets, promoting our research, supporting our international agenda through partnerships and business development, and ensuring that we engage with all University stakeholders – internally, locally, nationally and internationally.

ERD includes the Future Students Office, Marketing, Communications and Engagement, Attenborough Arts Centre and Development and Alumni Relations.

Future Students Office

We are a dedicated group of teams providing advice and guidance to students, teachers, advisors and parents around the UK.

The Future Students Office consists of the Global Recruitment, the UK Student Recruitment and Outreach, the Pathways, the International Recruitment, the Admissions and Applicant Experience, the Global Business Operations, as well as the College Student Recruitment and Marketing teams.

The Global Recruitment Team supports the University’s strategic objectives relating to student recruitment, across all levels and modes of study, for UK and international markets as well as its commitment to Widening Access and responsibilities associated with meeting strategic ambitions outlined in our Access and Participation Plan. 

The UK Student Recruitment and Outreach team is responsible for delivering undergraduate and postgraduate recruitment throughout the UK, and for meeting the University’s widening access targets. We work with students of all ages and backgrounds, teachers and careers advisers, parents and carers, as well as members of the community to encourage participation in higher education and to recruit and convert undergraduate and postgraduate students to the University. 

The Pathways team work across Leicester, Leicestershire and Rutland and is one of 29 partnerships across England funded by the Office for Students as part of their Uni Connect programme. Pathways brings together the University of Leicester, Loughborough University and De Montfort University, as well as Leicester College and Loughborough College, with the aim of supporting more young people from disadvantaged backgrounds to reach their full potential through higher education.

The International Recruitment Team is responsible for all offshore student recruitment activities. Key members of the team are based overseas to ensure we can provide face-to-face support and guidance to prospective students and partners in our core markets. The team travel extensively within their region meeting students at fairs and exhibitions throughout the year.

The Admission and Applicant Experience team manage enquiries, communications and admissions to campus-based and distance learning courses at Leicester. This includes processing undergraduate and postgraduate applications, handling admissions enquiries, sending all communications, making offers, undertaking fee assessments, issuing official documentation to support our applicants’ visa applications, and managing and maintaining the University's central admissions systems, policies and procedures.

The Global Operations and Partnerships Team supports the work of all the teams within FSO and is responsible for the operational management of our Global Agent network (including commission processing), FSO finance, fee setting, recruitment scholarships, global partnership operations, and the Student Ambassador Scheme.

The College Student Recruitment and Marketing Team support academic schools within each of our Colleges, leading on College-specific marketing campaigns and activities in order to support student recruitment targets across all our channels and modes of study. The purpose is to deliver innovative and ground-breaking marketing and recruitment initiatives to ensure we grow our market share across the globe.

Director


Key contacts

Marketing

Communications and Engagement

Attenborough Arts Centre

Development and Alumni Relations

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