Registering with the University
Registration is important. It is also quick and easy, and completed through MyStudentRecord (login required).
You will receive an email with how to do this prior to the start of your course. You should complete registration (online registration and your ID check/visa checkpoint), as soon as possible and by the start date of your course. See our course start dates for more information.
As part of the registration process, you will need to complete these sections:
- My fees
- About me
- My address
- My qualifications
- My course
- My photo - check the photo guidelines to make sure you send us the right sort of photo
- University regulations - including consent questions
You will also need to complete an Identity Check or Visa checkpoint in order to fully complete your registration.
Once you have completed online registration, we can prepare your student card so it's ready for you to pick up.
Contact us
Fee queries
- Campus based undergraduate, postgraduate taught and all research students can email feesandincome@le.ac.uk or call +44(0)116 252 3733.
- Distance learning undergraduate and postgraduate taught students can email dlstudy@leicester.ac.uk.
Visa queries
- Please email visas@leicester.ac.uk
IT queries
- Call +44 (0)116 252 2253
- Report an issue or make a request using IT Self Service
- Visit the Help zone in the University Library
For all other queries
- Campus based undergraduate, postgraduate taught and all research students can email studentservices@le.ac.uk or call +44 (0)116 252 2448.
- Distance learning undergraduate and postgraduate taught students can email dlstudy@leicester.ac.uk.
Student emergency contact details
Through online registration we ask you to provide the name and contact details for one person you would like us to contact in the event of an emergency. This can be anyone you choose but they must be over 18. For many students this is likely to be a parent or guardian, but could also be a sibling, spouse, partner, another relative, or a friend.
If you are under 18, we collect emergency contact details for you from your parent or guardian prior to you registering for your course, in line with the University’s under 18s policy. Once you have reached the age of 18 you are able to update these details yourself.
We will only use your emergency contact details in accordance with the University’s policies and relevant UK data protection legislation.
If you wish to make changes to your emergency contact details you can do this through MyStudentRecord.
Making contact
We will only contact your emergency contact in two distinct types of circumstance:
- In extreme circumstances, in your vital interests without requiring consent, where we have justifiable concerns for your life.
- In other situations where there are serious concerns about your health, safety or wellbeing, and where it may be in your best interests for us to do so, only if you have consented to this. We ask for your consent through online registration, and you can also review and update your consent at any time by logging into MyStudentRecord. We will not inform your emergency contact in relation to every concern raised about you, but only after due consideration of the nature of the concern and the severity of the situation.