If a recognisably serious or significant event beyond your control has affected your health or personal life and as a result you are, or have been, unable to submit or attend an assessment on time - you need to let us know. This process is known across all our academic programmes as requesting 'mitigating circumstances'.
Before submitting a claim, please read the information on these pages carefully. The information on this site doesn’t supersede the Mitigating Circumstances Policy which we advise you read as well.
Please note, if you have not yet completed your assessment, a mitigating circumstances request will not excuse you from completing the assessment at some point in the future. If your request is successful, your School will likely ask that you attend/submit the same or alternative assessment at a later date. More information about potential outcomes can be found at the bottom of this page.
For further guidance and essential information about mitigating circumstances please read the Students’ Union’s Quick Guide to Mitigating Circumstances.
In addition, as something serious or significant has affected your health or personal life, we would advise that you consider the help and support available from the University Student Support Services and the Students’ Union.
You should make a mitigating circumstances request no later than 7 calendar days after the assessment deadline or the date of a time-bound assessment or exam. If there are exceptional circumstances that stop you from making the request during this time frame, contact your school to let them know the circumstances.
What are mitigating circumstances?
Making a mitigating circumstances request
You can make a mitigating circumstances request on MyStudentRecord. Once you have logged in, click on the 'My Requests' tab.
If you cannot see the 'My Requests' tab (this may be because you are a Study Abroad, Erasmus or ELTU student; or a staff member on the PG Certificate in Academic and Professional Practice) you can make your mitigating circumstances request by completing the form (Word, 52KB) and submitting, along with your evidence, to the school where the module is taught.
You should receive notification of an outcome in seven calendar days, and will be advised to access your student record for details. This will include guidance on what you need to do next, based on the recommendation
There is no specific right of appeal against the outcome of a mitigating circumstances claim. However, you can appeal after receiving the decision from the Board of Examiners, if:
- Your claim affects your progression or award decision.
- You wish to raise new evidence of mitigating circumstances. (Important note: you will be expected through the appeal process to demonstrate why it was not possible to bring these circumstances to the attention of your school at the appropriate time in line with the requirements of Senate Regulations, and the Mitigating Circumstances Policy.
Please do ensure that you have read and understand the criteria on this page for submitting a mitigating circumstances claim, before submitting an appeal. You can see a list of the mitigating circumstances that are typically accepted, along with a list of those that are not typically accepted.
Changes to coursework deadlines because of mitigating circumstances
Depending on the circumstance, your school will normally tell you to hand in the coursework at the earliest possible opportunity that your circumstances allow. If your mitigation is accepted for the affected assessment, no penalty will be applied for its late/non submission. If your mitigation is accepted but your school agrees you could have submitted your work earlier, a partial penalty may be applied.
Schools may set a revised submission date in cases where it is possible and appropriate to do so in order to account for accepted mitigating circumstances (see Senate Regulation 7.93).