Centre for Consumer and Essential Services


Professor Cosmo Graham, Director of CESU

Cosmo specialises in the law relating to the regulation of public utilities, competition law and administrative law. He was a member of the Competition Commission from 1999-2008.

Dr Maribel Canto-Lopez

Maribel is a lecturer at Leicester Law School. She has recently been awarded a British Academy Small Research Grant on Ofgem's new trend on enforcement and consumer interests. She has recently published 'Ofgem's Recent Trends in Enforcement: Settlement, Redress and the Consumers Interest (2016) 21, 2 Utilities Law Review 65.

Professor Pablo Cortés, City Solicitors Educational Trust Lecturer in Civil Justice, School of Law

Pablo is a qualified attorney in Spain and a senior lecturer in law at the University of Leicester. His research interests lie in the intersection of alternative dispute resolution (ADR), online dispute resolution (ODR), consumer protection, and civil procedure. He has recently published a monograph entitled Online Dispute Resolution for Consumers in the EU (Routledge, 2010). Pablo has also carried out expert appointments by UNCITRAL and the European Commission.

Mike George, Associate

Mike is an expert on health and social care and essential services, including issues affecting people in vulnerable circumstances. He worked as a journalist on health and social care in the national media for a number of years, and previously managed an independent trade union research centre where he led work on a range of socio-economic research analyses.

Linda Lennard, Visiting Fellow

Linda has substantial expertise in consumer policy and regulation in the UK and at EU level, as well as social policy and disadvantage. She was previously at the National Consumer Council where she led NCC’s work on the communications and utility sectors for a number of years; prior to that she headed a national disability organisation.

Professor Barbara Misztal

Barbara Misztal is a Professor at the Department of Sociology at the Leicester University. She is the author of The Challenges of Vulnerability (Palgrave 2011), a book which aims to enhance sociological understanding of the concept of vulnerability by mapping conditions of human vulnerability and discussing ways in which people cope with vulnerability. Her other publications include Public Intellectuals and the Public Good. Creativity and Courage (CUP,  2007),Trust in Modern Society, (Polity 1996), Informality, Social Theory and Contemporary Practice, (Routledge 2000), Social Theories of Remembering (Open University, 2003), Action on AIDS (ed. with D. Moss), (Greenwood Press 1990). She is interested in sociological theory (with the main focus being on problems of social cooperation, public reasoning and collective memory) and political sociology), social movements and social change.

Sheriff Abiodun Adesanya, Research Student

Abi's topic is a critical analysis of whether convergence is required in the regulation of the Nigerian telecommunication sector.

Back to top