Your first weeks

Download our apps

Our apps are here to make your life easy, on the go.

SafeZone 

SafeZone ensures that you can get help at any time, allowing you to alert University Security through your mobile phone if you ever need urgent assistance or first aid, or if you have an emergency while on campus. Check in with your student University address when you are on campus.   

The system is privacy-protected, so will never share your location unless you summon assistance or if you use the check-in function. This also means the app will not drain your mobile phone battery. 

SafeZone is simple-to-use and free to download on the App or Play stores.

Citizen mobile app

Citizen is your University mobile app and digital companion and is designed to simplify your university life. Whether you want to check where your next class is, keep track of campus events, or find support services when you need them most, Citizen brings it all into one place - right on your phone. 

What can you do with the app?

  • Check your timetable and attendance
  • Access Student MyWorkspace for essential resources like academic support, mental health services and more
  • Read the latest news updates and find out about events coming up across the University
  • Chat with Citizen, your chatbot companion

Search for 'UoL Citizen' on the App or Play stores.

If you have any technical difficulties with the app, email ithelp@leicester.ac.uk for advice.

MyWellbeing 

MyWellbeing is the app to help you to thrive in your university life, empowering you to make positive healthy changes to your wellbeing, from the physical, to mental, social and financial, through a range of resources, tools and opportunities. 

Available on both Android and Apple devices, register with your full University email address (@student.le.ac.uk) to access a range of wellbeing information, podcasts and activities along with contact information for our support services.

UPAY

UPAY is the quick payment system used across campus that enables staff and students to pay for their food, drink and retail purchases. During your time at University, you will be able to collect points using the UPAY app at all catering and retail outlets, and then spend them* at any outlet across campus (excluding O2 Academy and Pearls).

Register on a University computer to opt into UPAY. The UPAY app is free to download on the App or Play stores.

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