International

Information for international agents

This page has been created specifically to support authorised agents and partners of the University of Leicester.

We have brought together key content from across our website into one place, giving you easy access to important information about our University and working with us.

Applying to Leicester

All agents must use the Agent Gateway to submit or update applications. The University of Leicester Agent Gateway enables you to submit an application electronically for international students applying via your agency for all courses and all modes of study. If you use the agent gateway to make an application on behalf of a student, you can claim commission once the applicant enrols on the course, (providing you meet all the conditions stipulated in the contract) without having to send further proof that you are their official agent. This also enables you to adequately advise the applicant from the beginning by logging into the portal at any time to see live up-to-date information on things such as: 

  • Application and offer status
  • Response details and offer conditions
  • Finance details, including deposit status, sponsor details and course fees
  • CAS status
  • Recent correspondence sent to the applicant, including their offer letter and CAS statement
Agent Gateway Watch our Agent Gateway training for counsellors

In exceptional circumstances, we may tag a student to an agent if ANY one of the following applies:

  • The student applies directly through UCAS and nominates your agency to represent their application. In this instance, in order for us to tag your agency to the student you MUST forward the UCAS application to intapps@leicester.ac.uk along with proof the student wants you to act on their behalf. For example, please send a copy of the UCAS form, together with email correspondence you have had from the student showing they want you to represent their interests.

Or

  • We will tag your agency to the student if you send an agent notification form to intapps@leicester.ac.uk signed by the student together with evidence showing the form has come from the student. For example, please send a signed notification form together with email correspondence you have had from the student showing they want you to represent their interests.

Or

  • We will tag your agency to the student if the student sends an email to intapps@leicester.ac.uk directly from their email account or a WhatsApp message directly to a University of Leicester Recruitment Officer notifying us that they want your agency to act on their behalf.

Or

  • A student applies for a pre-sessional English course directly using the online application form and enters your company name in the appropriate field. In this instance, you must forward the online application form to intapps@leicester.ac.uk along with proof the student wants you to act on their behalf. For example, a copy of the online application form, together with email correspondence from the student showing they want you to represent their interests. 

We must receive all email tagging requests by end of September for September entry and by mid January for January entry. We will accept your own agency notification form or you can use our University of Leicester agent notification form.   

Download an agent notification form (Word, 27kb)

Contact us

Please contact us if you do not have an agent gateway username, or know how to use the agent gateway portal.

Commission claim process

Campus based programmes

Agents should make a commission claim as soon as possible and no later than 4-months after the start of the course.

  • Once the student has successfully enrolled, we will send you a report detailing the referred student, their course and commission payment we believe is due to you. We will do this by mid-October for September entry, mid-February for January entry, and mid-May for April entry.
  • Please check this report and send us an invoice accordingly no later than 4-months after the start of term for that intake. Please include the PO number we give you on the invoice.
  • We will process this invoice for payment via our Finance Office.

Distance learning programmes

The University pays commission for distance learning programmes after receiving tuition fees either in full or as an instalment plan spread into payments over the academic year. Please see our procedure below:

  • Once we have received the tuition fee payment, we will send you a report detailing the referred student, course, and commission payment we believe is due to you.
  • Please check this report and send us an invoice accordingly.
  • We will process this invoice for payment via our Finance Office.

Entry requirements

Commission payment disputes

We aim to minimize commission payment disputes by encouraging you to apply via the agent gateway or asking you to provide sufficient evidence to tag the student to your agency. However, in exceptional circumstances we understand that there may be times where two or more agencies are claiming commission for the same student. In this case, we will always contact the student and abide by their account of the situation. In cases where it is evident you have provided a substantial service, we will honour the £500 partial support service payment. Please note however this will not count towards any agreed student enrolment targets for the agent bonus payment.

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Guidelines for agents

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