Policies

The Jo Williams Placement Clinic privacy notice

Information you need to know

The Jo Williams Placement Clinic is part of the University of Leicester. The University of Leicester is the Data Controller for your information.

The Data Protection Officer is Parmjit Singh Gill, Data Protection Officer, University Of Leicester, University Road, Leicester, LE1 7RH; +44 (0)116 229 7640; dpo@leicester.ac.uk.

This privacy notice explains how we use your personal information and your rights regarding that information.

What information are we collecting?

We collect personally identifiable information, including: 

  • Name;
  • phone number;
  • email;
  • payment details (including credit card information);
  • comments;
  • feedback;
  • product reviews, recommendations, and personal profile. 

We also collect General Practitioner, and Hospital details that you provide.

Why are we collecting your data?

We collect such non-personal and personal information for the following purposes:

  • To provide and operate the services we provide (healthcare placements, physiotherapy assessment and treatment)
  • To comply with any applicable laws and regulations.

How we will use this data?

When you conduct a transaction or book an appointment on our website, as part of the process, we collect personal information you give us such as your name, phone number, address, email address. Your personal information will be used for the specific reasons stated above only.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed.

What is the legal basis for processing the data?

The following conditions for processing from the UK GDPR apply:

  • Article 6 (1) (a) Participants have given consent to the processing of his or her personal data for one or more specific purposes.
  • Article 6 (1) (b) Processing is necessary for the performance of a contract to which the data subject is party.
  • Article 6 (1) (e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
  • Article 9 (2) (a) The data subject has given explicit consent to the processing of those personal data for one or more specific purposes.
  • Article 9 (2) (h) processing is necessary for the purposes of preventative or occupational medicine.

If we are sharing your data with others who are we sharing it with?

We may share your data with outside agencies such as General Practitioner, consultants, for the above purposes.

How long we will process your data for?

Personal data about you collected via The Jo Williams Placement Clinic will be retained for a reasonable period or for the period required by UK law.

What are your rights and how to enforce them?

  • Right to withdraw consent
  • Right to be informed
  • Right of access
  • Right of rectification
  • Right to data portability
  • Right to object
  • Rights related to automated decision making including processing

To exercise your right please contact Information Assurance Services: +44 (0)116 229 7345; ias@le.ac.uk.

How to complain to the Information Commissioner’s Office?

The Information Commissioner can be contacted on:

Information Commissioners Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK95AF

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