Dr John Richmond

John G. Richmond is the Co-Director of the MSc Healthcare Management at the University of Leicester.

John achieved his PhD in Management at Warwick Business School (WBS) in 2018 supported by a National Institute for Health and Care Research (NIHR) Doctoral Fellowship where he investigated healthcare improvement, including how organisations learn and enhance patient safety. John’s post-doctoral fellowship at WBS was funded by The Health Foundation to evaluate a large-scale transformative quality improvement partnership between five English NHS hospital trusts and not-for-profit healthcare consultancy based in the USA.

John is committed to conducting research with impact. He founded the global Health System Resilience for Extreme Weather Emergencies research network.

John’s research focuses on organisational resilience, learning, effective communication, and crisis management. John uses mixed-methods research designs including interviews, observations, surveys, systematic reviews, and archival data analysis. The majority of his research is conducted within healthcare organisations. Specifically, he explores the resilience of healthcare organizations in response to extreme events. This includes events such as pandemics and extreme weather caused by climate change, as well as those resulting from professional misconduct and human error. He also completed studies examining employee voice and whistleblowing when patient safety is at risk. In addition, John’s research has explored the emotions of healthcare professionals involved in major incidents, and how they reflect and learn in the aftermath.

His work has been published in highly ranked peer-reviewed journals including those on the Financial Times 50 Journal list: Public Administration Review; Journal of Business Ethics; and Work, Employment and Society.

Selected Publications:

Burgess N, Currie G, Kiefer T, Richmond J & Hartley J (2025) Building and maintaining trust “even when things aren't going well”: meta-regulation through an explicit psychological contract. Public Administration Review.

Brooks S, Richmond J & Blenkinsopp J (2023) Applying a Lens of Temporality to Better Understand Voice About Unethical Behaviour. Journal of Business Ethics.

Currie G, Richmond J, Faulconbridge J, Gabbioneta C & Muzio D (2019) Professional Misconduct in Healthcare: Setting Out a Research Agenda for Work Sociology. Work, Employment and Society, 33(1), 149-161.

John G. Richmond's Google Scholar page

John is currently supervising:

• Salma Azogagh who is researching community pharmacies and emotional labour.
• Magnus Ufuah who is researching healthcare regulation, governance, and trust.
• Jeffrey Tochkin (University of Sheffield, UK) who is researching navigating health organisations through the changing climate: Leader education, capacity and competence in Canada and the United Kingdom.

Recently graduated PhD supervision:

• Jennifer Klunder-Rosser: (2024) Are Theatre Practitioners being effectively engaged and utilised to support the agile adaptive capacity of healthcare organisations during major incident response? An inductive qualitative study, School of Health and Related Research, University of Sheffield, UK, currently working at the University of Salford, UK.

Leicester research aims to tackle overheating in children’s hospital wards

2026

• Co-Investigator, NIHR Climate Change and Health: Adapting Health and Social Care Systems - Development Award for project "Heat-resilient paediatric care: Prioritising safe adaptations to overheating in children’s hospitals" (with PI Chengzhi Peng, University of Sheffield).
• Co-Investigator, NIHR Climate Change and Health: Adapting Health and Social Care Systems - Development Award for project "Social care Heat action Implementation to protect Everyone in Long-term care & Domiciliary services (SHIELD)" (with PI Daniel Hind, University of Leeds).

2025

•  Co-Principal Investigator, The Academy of Medical Sciences Networking Grant. “Advancing mental health preparedness, response, and resilience to climate and weather extremes” (with Professor Sherilee Harper, University of Alberta)

2024

• Principal Investigator. Worldwide Universities Network – Research Development Fund “Health System Resilience for Extreme Weather Emergencies”