Information Hub

Degree certificates

A degree certificate is a legal document that proves you have successfully completed your course at the University.

Receiving a certificate

Graduates receive their degree certificates at the end of their graduation ceremony. If unable to attend a graduation ceremony the certificate will be posted in the weeks after the ceremony to the address provided during graduation registration.

Posted certificates are sent via Royal Mail Recorded Delivery or International Signed For Delivery. A tracking number is provided once certificates have been posted. A replacement certificate cannot be issued if undeliverable at the address provided until the originals are returned to the University. 

Please contact if there is an error on your certificate or you have not received an expected certificate. 

Replacement certificates

Degree certificates are only replaced where the original has been lost or destroyed.  Former students are only able to have one official certificate per award.  Producing a replacement certificate will invalidate the original document.

When applying for a replacement certificate you must give the reason why you require a replacement.  You can order a replacement certificate via our online shop. You are able to purchase DHL delivery if you are overseas, or if you require quicker delivery.  Please note DHL cannot deliver to PO boxes addresses.   

Please be aware that Information Hub can only issue official certificates in hard copy. Certificates cannot be sent via email. 

If you still have your degree certificate we can produce you a certified copy of your certificate.

Back to top