Stoneygate Centre for Empathic Healthcare

Evidence-based empathy skills for healthcare teams

About the workshop

Empathic teams are happier teams who have higher levels of wellbeing and generate better patient outcomes. This workshop will support your team to achieve a feeling of being part of a great team.

Find out more about the research behind our teaching.

Who is the workshop for?

This workshop is aimed at healthcare organisations such as hospital departments or wards, and Primary Care Networks (or individual GP surgeries).

Delivery

Focusing on innovation and transformation, this intensive learning provides a unique opportunity for you to take time out to challenge, change and champion the way you think and work with others to improve your health and care system.

Through our varied and highly interactive programme, this intense day will include presentation and small group discussion. By the end of the workshop, participants will:

  • understand the latest evidence linking empathy with improved patient, practitioner, and system outcomes;
  • become more committed to working with your practice/organisation team to enhance empathy.

Learning outcomes

This workshop will support your team to achieve:

  • A “team empathy” improvement action plan that is tailored to your individual healthcare setting
  • Improved staff satisfaction, wellbeing, and retention
  • Improved patient satisfaction and additional outcomes such as reduced pain and improved quality of life (to be determined based on specific needs of organisations)
  • Reduced patient complaints

Workshop facilitators

This workshop has been developed by Professor Jeremy Howick and Dr Andy Ward and will be delivered by experienced educators from the Stoneygate Centre for Empathic Healthcare team, who aim to educate, inspire, and entertain. Find out more about the Centre team.

Cost

We can offer this workshop face to face and online for various group sizes, tailored to your team. To discuss your requirements and for current prices please contact us on empathy@leicester.ac.uk.

Booking details

Upcoming workshops are available to book via the University’s conference and events.

Feedback from previous participants

Interactive workshop with great presenters.

I liked being able to see the differences between the departments and how similar barriers we have when it comes to empathy.

It was good to learn more about other disciplines and work with people I’ve not met.

Provided greater understanding of empathy and how it impacts others.

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