Stoneygate Centre for Empathic Healthcare

Evidence-based empathy skills for healthcare practitioners

About the workshop

An increasing amount of evidence shows that empathy improves patient outcomes (including patient satisfaction) and practitioner well-being, yet the extent to which healthcare practitioners express empathy is variable. This workshop will cover the theory and practice of empathy in healthcare and facilitate the development of evidence-based ‘empathy habits’ to enhance empathy in clinical practice and organisations.

Find out more about the research behind our teaching.

This course is available as both a full day and a half day.

Who is the workshop for?

This workshop is designed for clinical educators, educational supervisors, training leads, and both postgraduate and undergraduate clinical tutors. It is also suitable for anyone involved in teaching and supervising healthcare students and professionals.

Delivery

This workshop will include:

  • Keynote on the latest evidence around empathic healthcare
  • Group work
  • Patient stories
  • Opportunity to role-play in order to practice receive feedback on key skills
  • Action planning for your future practice

Learning outcomes

By the end of this workshop, you will:

  • Gain an understanding of the latest evidence demonstrating the impact of empathy on patient outcomes, practitioner well-being, and healthcare systems.
  • Explore practical tools for assessing clinician empathy within clinical consultations.
  • Develop practical, time-efficient interventions to effectively teach therapeutic empathy to healthcare students and professionals in busy clinical settings.

Workshop facilitators

This workshop has been developed by Professor Jeremy Howick and Dr Andy Ward and will be delivered by experienced educators from the Stoneygate Centre for Empathic Healthcare team, who aim to educate, inspire, and entertain. Find out more about the Centre team.

Cost

We can offer this workshop face to face and online for various group sizes, tailored to your team. To discuss your requirements and for current prices please contact us on empathy@leicester.ac.uk.

Booking details

Upcoming workshops are available to book via the University’s conference and events.

Feedback from previous participants

We all care, we just got super busy and lost our empathy on the way. The workshop helped us focus on what matters and why we are healthcare practitioners.

Really important points, delivered very well by an experienced doctor. I will definitely be taking some of these points into practice.

Really fantastic, thank you. The group work really helped me think about how to implement what I had learned. Lots of opportunity to ask questions.

All of it was very interesting. And great mix of theory and interactive activities.

Back to top
MENU