Professional Services Executive

The Professional Services Executive (PSE) provides and coordinates executive leadership of the Professional Services for the University, ensuring high standards of service delivery to enable the execution and success of the University's strategy, working closely with academic colleagues.

Key responsibilities

1. To ensure effective and regular communication across the professional services.
2. To develop and lead the professional development strategy and relevant initiatives for the professional services.
3. To coordinate relevant strategic planning processes and associated critical projects across the professional services, enabling the Citizens of Change strategy themes.
4. To oversee the performance management of the professional services workforce.
5. To own the PSE Action Plan for financial performance improvement.
6. To identify critical risks and ensure escalation into the University’s risk management procedures as appropriate.
7. To consider strategic opportunities for the future transformation of professional services, identifying new ways of working to support the academic colleagues.
8. To maintain efficient and effective service levels by sharing best practice, identifying opportunities for collaborative working.

Membership