Clearing FAQs

What is Clearing?

Clearing is simply the system that matches applicants who don’t have an offer with universities that still have places available. It's a great way to find another course if you didn't get the grades you expected and you missed out on your Firm or Insurance choice. You'll be able to find universities with vacancies and contact them directly to see if they will offer you a place.

Who can use Clearing?

You can use Clearing if you:

  • didn’t receive any offers.
  • declined all your offers.
  • didn’t get the grades you needed for a conditional offer.
  • got the grades you needed but have changed your mind about where you want to study.
  • haven’t made any applications.

When does Clearing begin and end?

The Clearing period runs from the start of July to the end of September. If you’re waiting for A-level results, you can start using Clearing as soon as you receive your grades on Tuesday 10 August 2021. But if you already have your grades, you can start using Clearing from 5 July. And although the really intensive Clearing activity happens on Results Day and immediately afterwards, universities continue to advertise available spaces until term starts.

When is the Clearing hotline open?

Before Results Day, our Clearing hotline 0116 373 6000 is open 9.00am to 5.00pm, Monday to Friday. We have lots of staff waiting to take your call.

On Results Day (Tuesday 10 August), our Clearing hotline will be open from 7.00am.

How should I prepare for Clearing?

You don’t want to spend Results Day morning making a list of alternative universities to contact, you want to get straight on the phone! So do all your research beforehand. If you don't need it in the end, you've lost nothing.

In fact it might be worth making two lists: one list of courses to try for if your grades are lower than expected, and another in case you get a pleasant surprise. Make sure you have all the information you need and a note of relevant questions you might want to ask.

We recommend getting an early night on Monday so you’re feeling awake and refreshed on Tuesday. (NB. Results Day has traditionally been a Thursday but this year it's a Tuesday. Don't be caught out!)

Take a look at the courses we offer at Leicester.

How will I know if I'm in Clearing?

When you log in to UCAS Track, it will say: 'You are in Clearing. Your Clearing number is [Clearing number]'. This might be because you didn't get any offers or because you didn't get the grades you needed for your firm or insurance choice.

What courses are in Clearing?

Not every course at every university is available through Clearing. Here are all the ones available at Leicester this year.

How quickly will I receive an offer through Clearing?

We can tell you, while you’re on the phone, whether we are able to offer you a place through Clearing. This verbal offer will be followed by a formal offer by email within half an hour.

How quickly do I need to respond to an offer through Clearing?

We appreciate that you may be juggling more than one Clearing option. If we make you an offer before Results Day, you will have five days to accept it. For offers made on or after Results Day, you will have until 4.30pm the following day to accept it.

The email we send you will state the deadline. After that, we will have to make the place available again and offer it to someone else.

What should I do if I can't get through on the hotline?

Please keep trying! On Results day the phones in every university are red hot but we've got lots of staff ready to take your call when you do get through. So just hit that redial button.

Will I still be able to get University accommodation?

Yes, we still have spaces in our accommodation. You'll be able to apply for accommodation within 24 hours of adding Leicester as your Clearing choice on UCAS Track. At Leicester, you are guaranteed a place in University-managed accommodation if you apply before 1 September.

I've changed my mind. How can I release myself from my firm or insurance choice?

You can decline your firm or insurance yourself; you don't need to contact the university directly. Just log in to UCAS Track and click on the 'Decline my place' button then select your reason for wanting to be released.

Can a friend, relative or teacher call the University for me?

They can call, but we can't tell them anything. Data protection laws mean that if someone else calls us on your behalf, we can only give them general info about Clearing. We cannot discuss your application with them (unless you call us and give us permission to speak with the other person).

Can I go through Clearing if I haven't applied through UCAS?

Certainly you can. If you're waiting for your grades, you can call us on the Clearing hotline 0116 373 6000 as soon as you have them. If we're able to make you an offer, we'll guide you through the process of applying to us directly.

If you already have you grades (for example, if you're a mature student or took a gap year), there's no point waiting for the Results Day rush. Call us on the Clearing hotline 0116 373 6000 any time from 6 July onwards.

Can I go through Clearing if I have an offer from another university?

Yes, you can get as many Clearing offers as you want. If you'd like to accept one of these offers, you can decline your place from your original university and accept one of your Clearing offers.

I'm an international student, can I apply through Clearing?

Yes, and we have an international student Clearing hotline on a different number +44 (0)116 223 1888 so you can get straight through to someone with the specialist knowledge that you need.

I've already applied to Leicester and have a question about my application.

Not a problem. Just call our Admissions Team on 0116 252 2222 if you have any queries about your application.

What is Clearing Plus?

Clearing Plus is a new service offered by UCAS which matches you with a list of suitable universities and courses. You can then select which ones you are interested in and the university contacts you to see if they can make you an offer.

What is Adjustment?

Adjustment is the flipside of Clearing. If you meet and exceed your offer you can apply through Adjustment whilst still retaining your original confirmed place.

Adjustment is available from Results Day (Tuesday 10 August). The option to register for Adjustment becomes available in UCAS Track if you have an unconditional offer.

Why is University right for me?

Being a university student will be the most rewarding, fun and challenging experience of your life. You will meet and make friends for life, you will work hard to become an expert in your subject and you will be propelled into a fantastic career. Choosing the right course and university is very important, you want somewhere you will feel at home, somewhere that suits your interests and somewhere you will learn from the very best. Check out why Leicester could be this place by chatting to our current students about why they love studying here.