Policy on Consumer Rights with respect to taught programmes
The Policy sets out how the University ensures that it complies with the requirements of the Consumer Rights Act 2015. The application of the Law to Higher Education provision is overseen by the Competition and Markets Authority.
The University seeks to ensure that the content and pedagogy within its programmes are continually reviewed and updated to ensure that they reflect the most current disciplinary practice. It may therefore be desirable to periodically update materials or programme structures to reflect disciplinary developments, to respond to feedback from external examiners or current students, or to accommodate changes in staffing. There may also be circumstances where it is necessary to make changes to meet the requirements of professional accreditation for individual programmes.
The purpose of this policy is to set out clearly for students and staff how the University manages the process of informing applicants and students about the contents of their courses and, where this may change, the processes that are in place to manage this and ensure that students are aware of their rights.
The Policy was approved by the Learning and Teaching Committee in October 2020.
Read the full Policy on Consumer Rights with respect to taught (academic) programmes (PDF, 245kb)
For applicants and offer holders
The Policy sets out how the University provides accurate information to potential students through its marketing and offer process. It also states how we will inform applicants of any changes to their programmes of study and their options where this occurs. The policy also highlights how students can make a complaint regarding the Admissions process if they feel they have grounds to do so.
For current students
Academic study is consistently evolving and as a University we want to make sure that students have access to the most up to date knowledge, teaching and assessment. As such a level of change is inherent within academic study and is designed to support our students' learning.
This policy sets out the principles for how the University may make changes to its programmes and how students will be consulted or informed of these changes. The detailed process of how the University considers and approves changes to its academic provision, including how it works with students is available on the Curriculum Planning website.
This Policy is aligned with the principles of the University's Student Protection Plan which sets out the actions the University would take in the event of more significant programme change.
The following documents support the implementation of this Policy:
Policy on Flexible Study on a Full-Time Programme
This policy applies to students with a long-term condition, disability or exceptional circumstances, such as a period of ill health, which are impacting on their ability to continue their studies on a fulltime programme but where there is evidence to suggest that they would be able to engage effectively with a reduced study load for a defined period of time.
Read the full Policy on Flexible Study on a Full-Time Programme (PDF, 139kb)
Policy on PGR Students who undertake teaching
University policy for the selection, training and monitoring of PGR students who undertake teaching duties Postgraduate Research students make an important contribution to the delivery of the University's educational programmes. This policy sets out the framework for:
- the employment of PGR students for teaching activities
- responsibilities of different stakeholders within the process
- selection and training
- ongoing monitoring and development
Read the full Policy on PGR Students who undertake teaching (PDF, 164kb)
Policy on Student Pregnancy, Maternity, Paternity and Adoption
This policy provides advice and guidance to registered students or prospective students who are pregnant or become parents at the commencement of or during their studies.
Although focussed on study related issues these guidelines aim to give information on other sources of advice. The document is also intended to be used as a point of reference by staff who have a role in advising students and whose advice and guidance may be sought on these issues.
The Equality Act 2010 introduced a new protection from discrimination for students during pregnancy and maternity. This policy has been developed using the Equality Challenge Unit guidance Student pregnancy and maternity: implications for higher education institutions.
The University aims to provide an environment where students are supported fairly and with dignity and respect, including during maternity, paternity, the process of adoption and whilst breastfeeding.
The University believes that becoming pregnant or caring for a very young child should not prevent a student from succeeding in their studies. It will therefore apply Regulations as flexibly as possible, seeking to ensure that students are not disadvantaged whilst ensuring that academic standards are maintained. The degree of flexibility which can be applied will vary according to the programme of study.
Staff will demonstrate a supportive approach when discussing issues with students and will advise them of other available services if they are unable to provide appropriate advice themselves. Any information provided by a student will be handled confidentially and will only be shared with others with the student’s consent.
Read the full Policy on Student Pregnancy, Maternity, Paternity and Adoption (PDF, 121Kb)
Policy on the Accreditation of Prior Learning
Policy on the Return of Assessed Work