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Professor Nicola Mackintosh

Professor in Social Science applied to Health

School/Department: Population Health Sciences Department of

Telephone: +44 (0)116 229 7262

Email: njm35@leicester.ac.uk

Profile

"Dr Nicola Mackintosh is a Professor in Social Science applied to Health. She has a background in critical care nursing and is a graduate of King’s College London. Her research uses sociological theory and methods to bring new understandings to patient safety and improvement science research. Before she joined SAPPHIRE she worked in the NIHR King’s Patient Safety and Service Quality (PSSQ) Research Centre leading ethnographic research exploring the management of complications in maternity and acute care. Her PhD examined the construct of ‘rescue’. She then moved to the Faculty of Life Sciences & Medicine followed by the Centre for Implementation Science at Kings College London. She was awarded a post-doctoral fellowship within King’s Improvement Science to study patient and family contributions to safety. Nicola has continued to develop her substantial track record in patient safety and improvement research since joining SAPPHIRE. Her current research addresses patient safety cultures and response systems for escalation of care; the role of digital technologies in shaping patient-provider roles; and patient responsibilities around self-diagnosis and self-triage linked to self-care and patienthood. Nicola is SAPPHIRE Deputy Research Group Lead. "

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