Dr Leila Keshtkar

I completed my PhD in healthcare management at Technological University Dublin. My PhD research focused on developing an integrated framework to improve the flow of patients in acute hospital settings. I am specifically dedicated to the study of issues in a healthcare context and aspire to be at the cutting edge of innovative research that addresses patient satisfaction and improve the quality of care.
Currently, I am working as a research associate at Stonygate Centre for empathic healthcare. I am engaging in several projects that utilise evidence-based empathy research to strengthen empathic training and support the practice and structure of empathic healthcare in the UK.

Effect of empathy training on patient satisfaction

Examining changes in empathy in medical students

Exploring the impact of a novel comprehensive empathy curriculum at Leicester Medical School