Airport collection service

To help you get to Leicester as simply as possible, we offer a scheduled collection service operating from Heathrow Airport running directly to our halls of residence for those students from Green or Amber list countries. This service will run during the main arrivals in September 2021. 

How to book your seat 

We want you to get to Leicester safely as well as simply. This means that, for the time being, we are limiting the number of seats available on our airport collection service in order to adhere to social distancing restrictions. Please be aware that spaces may be booked up quickly. 

Seats on the airport collection service need to be booked in advance, you will not be able to turn up on the day you arrive. Places are available on a first-come, first-served basis, so you should only book your seat once you have confirmed your travel plans. We recommend that you limit your luggage to one suitcase and one carry-on bag, as space on the coach may be limited. 

Please note that this bus service is only for students traveling directly from Green or Amber list countries.    

  • Booking for the September 2021 airport collection service is now open. You can book using our online booking form.

Upcoming airport collection dates

All collections are from London Heathrow Airport on the following dates. Please ensure that you allow at least two hours to get through customs and immigration. 

Quarantine Buses and Non-Quarantine Buses operate on different days.

Non-Quarantine Buses are for:

  • Students from Green List countries
  • Students from Amber List countries who have been fully vaccinated with a vaccine approved by the bodies listed on the UK Government website. (You will be asked after submitting your booking to send us evidence of your vaccinations. If you do not meet the criteria your bus booking will be cancelled and you will need to re-book.)

All other students from Amber List countries should use the Quarantine Buses.

Please ensure that your arrival date into Heathrow Airport matches a day when the bus you need is running.

Non-Quarantine Buses run on these dates/times

  • Saturday 18 September 2021, 3.00pm Booking is now closed.
  • Sunday 19 September 2021, 3.00pm Booking is now closed.
  • Wednesday 22 September 2021, 2.00pm Booking is now closed.
  • Saturday 25 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Sunday 26 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Friday 1 October, 3.00pm Booking is now closed.

Quarantine Buses run on these dates/times

  • Saturday 4 September 2021, 11.00am and 4.00pm These buses are now full. Booking is closed for these two buses.
  • Sunday 5 September 2021, 11.00am and 4.00pm These buses are now full. Booking is closed for these two buses.
  • Wednesday 8 September 2021, 2.00pm Booking is now closed.
  • Saturday 11 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Sunday 12 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Monday 13 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Tuesday 14 September 2021, 11.00am and 4.00pm Booking is now closed.
  • Wednesday 15 September 2021, 11.00am and 4.00pm These buses are now full. Booking is closed for these two buses.
  • Saturday 18 September 2021, 2.00pm Booking is now closed.
  • Sunday 19 September 2021, 2.00pm Booking is now closed.
  • Friday 24 September 2021, 2.00pm Booking is now closed.
  • Monday 27 September, 1.00pm Booking is now closed.

Book now.

Frequently asked questions (FAQs) 

Do I need to self-isolate when I arrive in Leicester?  

Please review our arrival and quarantine information page for information. 

How much does the airport collection service cost? 

Nothing, it’s free! You don’t have to pay anything to use the University’s airport collection service. 

What if I am traveling from or through a red list country?  

Unfortunately, you will not be able to use the airport pick-up service, as you must spend 10 days in a managed quarantine hotel as soon as you arrive in the UK – then make your own way to Leicester once you complete your quarantine. We are continually monitoring the UK Government’s guidelines and will adjust the airport pick-up availability if necessary.

Where will the airport collection service drop me off? 

If you’re going to be living in The Village you will be dropped at John Foster Hall, a short walk from the other halls of accommodation. Students living in The City accommodation or in private rented accommodation will be dropped off at Nixon Court where staff will be on hand to help book taxis for any onward journeys. 

I’m travelling to the UK with friends and family. Can they use the airport collection service? 

The airport collection service is only for University of Leicester students. If you are travelling to the UK with family and friends you will need to arrange separate transport from the airport to Leicester. Information about how to get to Leicester on our plan how to get here page, ensuring that you travel in accordance with government guidelines for arrivals.

I’m a current University of Leicester student returning to the UK. Can I use the collection service? 

Yes. Current University of Leicester students can make use of the airport collection service when returning to the UK.

My flight lands on a different day or later than the collection service departure time. Can I still book a place? 

No. If you are arriving on a different day or later than the collection service departure time you will need to arrange your own travel to Leicester. Find out how to get to Leicester from a number of the UK’s airports. Find out more information about getting to Leicester on our plan how to get here page, ensuring that you travel in accordance with government guidelines for arrivals.

I haven’t booked my flight yet. Can I book a place on the airport collection service? 

Not yet. You will need to book your flight before you book a place on the airport collection service. 

What happens if my flight is delayed?

The airport collection service will leave promptly at the advertised departure time. If your flight is delayed and you are unable to make the departure time of the airport collection service you will need to make your own way to Leicester. Find out more information about getting to Leicester on our plan how to get here page, ensuring that you travel in accordance with government guidelines for arrivals..   

What if my country changes status after I have booked the airport pick-up?

If your country changes status after you have booked we will be in touch a few days before your departure to confirm how you will get to Leicester. We are continually monitoring the UK Government’s guidelines and will adjust the airport pick-up availability if necessary.

  • If your country is Green or Amber when you travel we will ensure that you get to Leicester safely.
  • If your country changes to Amber, you will need a location – and enough time – for your quarantine before registration.
  • If your country changes to Red, you will not be able to use the airport pick-up service (see towards the top of this page).