Airport collection service
To help you get to Leicester as simply as possible, we offer a free scheduled collection service operating from London Heathrow Airport and Birmingham International Airport to your accommodation in Leicester. This bus service will coincide with our September and January registration week.
How to book your seat
Please book your flight and accommodation first before booking a seat for the airport collection service. Tickets for the airport collection service MUST be booked in advance and will not be available to book on the day you arrive at the airport.
Please be aware that seats are limited. We advise you to book your travel, accommodation and then your seat on the airport collection service as early as possible. Online bookings will usually close 7 days before each pickup date (please see below).
We recommend that you limit your luggage to one suitcase and one carry-on bag, as space on the bus may be limited.
Upcoming airport collection dates for London Heathrow Airport
Collections from London Heathrow Airport are running every day from 19 September 2022 to 25 September 2022 at 12.30 in the afternoon and 20.00 in the evening. On Saturday 24 September, we will have an additional bus at 16.00 in the afternoon. Please ensure that you allow at least two hours to get through customs and immigration.
- Monday 19 September 2022 - 12.30 and 20.00 (bookings close 12 September)
- Tuesday 20 September 2022 – 12.30 and 20.00 (bookings close 13 September)
- Wednesday 21 September 2022 - 12.30 and 20.00 (bookings close 14 September)
- Thursday 22 September 2022 – 12.30 and 20.00 (bookings close 15 September)
- Friday 23 September 2022 – 12.30 and 20.00 (bookings close 16 September)
- Saturday 24 September 2022 – 12.30, 16.00 and 20.00 (bookings close 17 September)
- Sunday 25 September 2022 – 12.30 and 20.00 (bookings close 18 September)
Upcoming airport collection dates for Birmingham International Airport
All collections from Birmingham International Airport are on the following dates and times. Please ensure that you allow at least two hours to get through customs and immigration.
- Saturday 24 September 2022 – 15.00 (bookings close 17 September)
- Sunday 25 September 2022 – 15.00 (bookings close 18 September)
Frequently asked questions (FAQs)
How much does the airport collection service cost?
Nothing, it’s free! You don’t have to pay anything to use the University’s airport collection service.
Where will I meet the bus?
We will email you the details of the airport meeting point closer to your date of arrival. After you make your booking, we will send you a confirmation email of your booking. We will also send you a final email the week before your flight. Within this email will be your pick-up details along with the location of the pick-up point and a phone number for the Welcome Team if you need to call them urgently on the day.
Our Welcome Team will be at London Heathrow Airport from Monday 19 September 2022 to Sunday 25 September 2022 to guide you onto your booking from Heathrow to your accommodation in Leicester.
We will also have a Welcome Team based at Birmingham International Airport on Saturday 24 September and Sunday 25 September 2022 to guide you onto your booking from Birmingham International Airport to your accommodation in Leicester.
Where will the airport collection service drop me off?
If you’re going to be living in The Village you will be dropped at John Foster Hall, a short walk from the other halls of accommodation. Students living in The City accommodation or in private rented accommodation will be dropped off at Freemen's Common where staff will be on hand to help book taxis for any onward journeys.
I’m travelling to the UK with friends and family. Can they use the airport collection service?
The airport collection service is only for University of Leicester students. If you are travelling to the UK with family and friends you will need to arrange separate transport from the airport to Leicester. Information about how to get to Leicester on our plan how to get here page.
I’m a current University of Leicester student returning to the UK. Can I use the collection service?
Yes. Current University of Leicester students can make use of the airport collection service when returning to the UK.
My flight lands on a different day or later than the collection service departure time. Can I still book a place?
No. If you are arriving on a different day or later than the collection service departure time you will need to arrange your own travel to Leicester. Find out more information about getting to Leicester on our plan how to get here page.
I haven’t booked my flight yet. Can I book a place on the airport collection service?
Not yet. You will need to book your flight before you book a place on the airport collection service.
What happens if my flight is delayed?
The airport collection service will leave promptly at the advertised departure time. If your flight is delayed and you are unable to make the departure time of the airport collection service you will need to make your own way to Leicester. Find out more information about getting to Leicester on our plan how to get here page.
Any other questions?
If you need further advice or information about your arrival in the UK, please contact us at email@example.com and we will do our best to assist you. Please include your applicant ID number in your email.