Sport and Active Life privacy notice

The Sport and Active Life service is part of the University of Leicester. Further information on the institution can be found on the main University website. The University of Leicester is the Data Controller for your information.

The Data Protection Officer is Parmjit Singh Gill. If you have any questions, please email [email protected].

This privacy notice explains how we use your personal information and your rights regarding that information.

What information are we collecting?

• Contact details
• Gender
• Date of birth
• Health information
• Secured bank details

Why are we collecting your data?

Your contact details are necessary to provide you access to our facilities, also to keep you informed of service changes, facility closure/faults, fitness appointment cancellations, group fitness class cancellations or membership queries and issues.

How we will use this data?

We will only use your data to contact you ourselves, and only about our services that may directly impact your experience.

What is the legal basis for processing the data?

We use your data for the performance of the contract you signed when you join the gym membership.

We also process your health data (special category data) under your consent. This is exclusively for the purposes to tailor a better service to you.

If we are sharing your data with others who are we sharing it with?

We do not share your data with third parties for marketing purposes, however the university has a contract with third party data processor, which provides the IT systems to keep your data.

How long we will process your data for?

We will process your data until your memberships comes to an end. After this the data will be anonymised in our systems.

What rights do I have regarding my data?

You have the right to access, correct, or delete your personal data, to object to or restrict how it is used, to request its transfer to another organisation, and to avoid decisions made solely by automated processes.

Some of the above rights are not absolute. If you want to exercise any of the rights described above, please contact the University’s Information Assurance Team via the email at the end of this notice.

We will do our best to respond quickly and within the timeframes set out by data protection law. To help us handle your request and improve our services, we may keep a record of our communications with you.

Complaints to the University

If you are dissatisfied with the way the University have used your information, you should complain to the University’s Information Assurance Team via the email at the end of this notice.

Complaints to the ICO

If you are not satisfied with the way the University has handled your complaint, you also have the right to raise your concerns with the Information Commissioner’s Office (ICO). The ICO is an independent authority which oversees how personal data is used. Guidance on how to contact the ICO can be found at www.ico.org.uk

Changes to this privacy notice

This privacy notice was published in November 2026. If you have any questions about this privacy notice or if you would like to access any of your rights, please contact Information Assurance Services: [email protected]