Professor Natalie Armstrong

Professor Armstrong’s research uses sociological ideas and qualitative methods to understand health and illness, as well as tackling problems in the delivery of high-quality healthcare. Her work covers a range of healthcare areas, although she has a long-standing special interest in women’s and children’s health and preventative healthcare.

The COVID-19 pandemic is creating unprecedented challenges for the effective organisation and delivery of healthcare. It is creating anxiety and uncertainty for those seeking access to healthcare services for both COVID-19 and non-COVID symptoms, especially for those who are unsure whether they need medical assistance or how they should access it. Professor Armstrong’s research on healthcare organisation and delivery will help to inform the organisation and delivery of high-quality healthcare throughout the pandemic and beyond.