Operations Management

Module code: MN7409

The module will consist of established operations management topics such as quality, capacity and scheduling and each year supplemented by a contemporary topic that reflects the latest thinking in operations management, such as operating models. The lectures are supplemented by in-class demonstrations and cases to allow for the application of theory and models.

This module provides highly sought after operational skills. You should be able to evaluate strategical decisions regarding the organisation’s operations and transformation process, plan and organise services and product operations and manage schedules, resources and processes critical for the delivery or products and services.

Topics covered

  • Strategy and performance measures 
  • Process design including layout, capacity management and scheduling
  • Inventory, push versus pull
  • Quality, lean and improvement
  • Supply Chain