Clearing FAQs

Your results

I now have the grades for my firm choice course, but was offered and accepted a place on another course (change of course offer) at the University of Leicester

Please provide detail of your centre assessed grades on headed paper from your school or college and we will reassess as soon as possible. Please email copies to cagassessment@le.ac.uk. We will continue to hold your change of course offer. If we are able to offer you your original place, rest assured you won’t need to take any other action.

I now have the grades for my firm choice course, but was offered and not yet accepted a place on another course (change of course offer) at the University of Leicester

Please provide detail of your centre assessed grades on headed paper from your school or college and we will reassess as soon as possible. Please email copies to cagassessment@le.ac.uk. We will continue to hold your change of course offer.

I now have the grades for my firm choice course, but have accepted another place on another course at another University

Call our team on 0116 373 6000 and we can guide you through the process. We will ask you to email copies of your centre assessed grades from your school to cagassessment@le.ac.uk.

I now have the grades for my firm choice course and had advised the University of Leicester that I was appealing, do I still have my place?

Please provide detail of your centre assessed grades on headed paper from your school or college and we will reassess as soon as possible. Please email copies to cagassessment@le.ac.uk.

I have received an offer during Clearing based on my mock result. Is my offer still valid?

Yes it is. Please make sure you send your mock results to admissions@le.ac.uk and we will assess your offer. You can also now submit your centre assessed grades, we will accept whichever grade is higher.

I have received an offer during Clearing and haven’t yet accepted. Will my offer still be valid if there will be original students now wanting their place on the course?

Your offer is still valid with us.

Am I now eligible for scholarships based on attainment now that I have improved grades with my mocks or centre assessed grade?

If your revised grades now meet the criteria for our attainment scholarships, your scholarship will be guaranteed.

Clearing

What is Clearing?

Clearing is simply the system that matches applicants who don’t have an offer with universities that still have places available. It's a great way to find another course if you didn't get the grades you expected and you missed out on your Firm or Insurance choice. You'll be able to find universities with vacancies and contact them directly to see if they will offer you a place.

Who can use Clearing?

You can use Clearing if you:

  • didn’t receive any offers.
  • declined all your offers.
  • didn’t get the grades you needed for a conditional offer.
  • got the grades you needed but have changed your mind about where you want to study.
  • haven’t made any applications.

When does Clearing begin and end?

The Clearing period runs from the start of July to the end of September. If you’re waiting for A-level results, you can start using Clearing as soon as you receive your grades on Thursday 13 August 2020. But if you already have your grades, you can start using Clearing from 6 July. And although the really intensive Clearing activity happens on Results Day and immediately afterwards, universities continue to advertise available spaces until term starts.

When is the Clearing hotline open?

Our Clearing hotline 0116 373 6000 is open

  • 9.00am - 5.00pm Monday 24 August to Thursday 27 August
  • 9.00am - 5.00pm Tuesday 1 September to Friday 4 September
  • 9.00am - 5.00pm Monday to Friday (Monday 7 September onwards) 

We have lots of staff waiting to take your call.

How should I prepare for Clearing?

You don’t want to spend Results Day morning making a list of alternative universities to contact – you want to get straight on the phone. So do all your research beforehand. In fact it might be worth making two lists: one list of courses to try for if your grades are lower than expected, and another in case you get a pleasant surprise. Make sure you have all the information you need and a note of relevant questions you might want to ask.

We recommend getting an early night on Wednesday so you’re feeling awake and refreshed on Thursday.

Take a look at the courses we offer at Leicester.

How will I know if I'm in Clearing?

When you login to UCAS Track, it will say 'You are in Clearing. Your Clearing number is [Clearing number]'. This might be because you didn't get any offers or because you didn't get the grades you needed for your firm or insurance choice.

I am appealing having secured better grades in my mocks – will you hold my place?

Yes, we will hold your place until you receive the outcome of your appeal, but will ask that you provide us with a validated letter from your school confirming your mock results. This does NOT include Medicine. If you have applied to Medicine please contactmed-admis@le.ac.uk.

Can I be offered a place based on my mock exam results?

Yes, you can. We will make you an offer, and give you time to provide us with a validated letter from your school confirming your mock results. Please ask your school to emailclearing@le.ac.uk quoting your UCAS ID, your name, date of birth and degree applied for with confirmation of the grades you secured for mock exams. Alternatively you can contact us yourself and provide official confirmation.

Can I be offered a place based on my centre assessed grades (CAGs)?

Yes, you can. We will make you a provisional offer, and give you time to provide us with a validated letter from your school confirming your centre assessment grades. Please ask your school to email cagassessment@le.ac.uk quoting your UCAS ID, your name, date of birth and degree applied for with confirmation of the grades you secured for centre assessment grades. Alternatively you can contact us yourself and provide official confirmation.

I am a Medicine student who firmly accepted a place for 2020 entry. I have better grades in my mocks than my allocated grades - or I am appealing my grades - what do I do?

If you fit the criteria below, please check your email or junk email on how to contact us to discuss your case

  • You had previously accepted the University of Leicester as your Firm Choice;
  • You are awarded AAA or A*AB (minimum A in chemistry or biology) through the appeals process by 7 September;
  • You have mock results of AAA or A*AB (minimum A in chemistry or biology) validated by the school based on Ofqual criteria for mocks A-Levels examinations expected release, dates to be confirmed;
  • You achieve AAA or A*AB (minimum A in chemistry or biology) in the Autumn sit;
  • Or have an RO / MedLeap offer and meet your alternative offer following appeal or an Autumn sit.

What courses are in Clearing?

Not every course at every university is available through Clearing. Here are all the ones available at Leicester this year.

How quickly will I receive an offer through Clearing?

We can tell you while you’re on the phone, whether we are able to offer you a place through Clearing. This verbal offer will be followed by an by email within half an hour to confirm what you need to do next.

How quickly do I need to respond to an offer through Clearing?

We appreciate that you may be juggling more than one Clearing option, so when we make you an offer of a place, you will have until 4.30pm the following day to accept it. The email we send you will include the deadline. After that, we will have to make the place available again to other applicants.

If you are appealing your grades based on your mock exam results we will make you an offer on the day and give you time to provide us with a validated letter from your school confirming your mock results.

I can't get through on the hotline, what should I do?

Please keep trying! Particularly on A-level results day, it can be very busy but we've got lots of staff ready to take your call when you get through.

Will I still be able to get University accommodation?

Yes, we still have spaces in our accommodation. You'll be able to apply for accommodation within 24 hours of adding Leicester as your Clearing choice on UCAS Track.

I've changed my mind, how can I release myself from my firm or insurance choice?

You can decline your firm and insurance yourself, rather than contacting the university directly. To do this, you'll need to log in to UCAS Track and click on the decline my place button. You'll then select your reason for wanting to be released.

Can a friend, relative or teacher call the University for me?

Due to Data Protection, if a friend, relative or teacher calls us, we can only give them general info about Clearing. We can't discuss your application with them. However, if you'd like someone else to speak to us for you, you can call us and give us permission to speak to your friend, relative or teacher.

Can you go through Clearing if you haven't applied through UCAS?

Yes, although if you've already got your grades, you don't need to wait until A-level results day. Call us on 0116 373 6000 to discuss your options for applying to us directly.

If you're still waiting to get your grades, you can call us on the Clearing hotline as soon as you have them, and if we're able to make you an offer, we'll guide you through the process of applying to us directly.

Can you go through Clearing if you have an offer from another university?

Yes, you can get as many Clearing offers as you like. If you'd like to accept one of these offers, you can decline your place from your original University and accept one of your Clearing offers.

I'm an international student, can I apply through Clearing?

Yes, we've got an international student Clearing hotline +44 (0)116 223 1888 so you can speak to a specialist about applying, or connect with us through one of our digital clearing events for international applicants.

I've already applied to Leicester and have a question about my application.

You can contact the University's Admissions Team by calling 0116 252 2222 if you have queries about your application.

What is Clearing plus?

This is a new service offered by UCAS which matches you with a list of suitable universities and courses. You then select which ones you are interested in and the university contacts you to see if they can make you an offer.

What is Adjustment?

Adjustment is available from A level results day on the 13th August. The option to register for Adjustment becomes available in Track if you have an unconditional offer. If you have met and exceeded your original offer you can apply through Adjustment whilst still retaining your original confirmed place.

Why is University right for me?

Being a university student will be the most rewarding, fun and challenging experience of your lives. You will meet and make friends for life, you will work hard to become an expert in your subject and you will be propelled into a fantastic career. Choosing the right course and university is very important, you want somewhere you will feel at home, somewhere that suits your interests and somewhere you will learn from the very best. Check out why Leicester could be this place by chatting to our current students about why they love studying here.